What is the check-in and check-out policy at Mercure Telford Centre Hotel?
Check-in is from 14:00 and check-out is by 12:00.
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Mercure Telford Centre Hotel
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Key details
About the Hotel
Forgegate, Town Centre,
Telford,
United Kingdom,
TF3 4NA,
Shropshire
- Close to the International Centre
Very good
7.6
7.7
4.4
4.3
Loved by Mercure Telford Centre Hotel guests
"It had all the facilities, sauna, pool and gym which we used, all inclusive in the price."
"The leisure facilities at the hotel are lovely, the sauna and steam room provided a very relaxing experience."
"Lovely bar area with a very nice ambience."
Located 7 minutes' stroll from the 25 - acre indoor Telford Shopping Centre, the 4-star Mercure Telford Centre Hotel offers a health club and a full spa, including a steam room, a Jacuzzi, and a sauna. This hotel lies just 1.9 km from the Wonderland theme park, and offers an American restaurant and a heated swimming pool onsite.
Location
The smoke-free hotel is in the very heart of Telford, close to hills and parks. Telford College of Arts and Technology is not far from the Mercure Telford Centre, while A bus stop is around 5 minutes away by car.
This property is close to government offices and a business park. Nature lovers will appreciate proximity to the large Telford Town Park, which is 2.3 km away.
Mercure Telford Centre Hotel is near Oakengates train station, 25 minutes' walk away.
Rooms
This Telford hotel offers 153 rooms with coffee and tea making facilities, and such modern conveniences as free Wi-Fi and a flat-screen TV with satellite channels. They are decorated with elegant furniture. Bathrooms inlude a separate toilet and a shower, and such fine comforts as hairdryers and bath sheets.
Eat & Drink
Mercure Telford Centre Hotel offers its own Iron Masters restaurant, where guests can try American dishes. The 24-hour bar has a lounge, and offers a variety of creative cocktails. Finger food and grills are offered here for all tastes. There is also a quick bites with different American dishes in the area.
Leisure & Business
This accommodation goes the extra mile to provide guests with fitness classes and boxing to help them stay fit. The hotel has a fully equipped workout room. Business travellers will appreciate such conveniences as a laptop safe and a photocopy machine, along with access to 8 conference rooms.
“With leisure facilities including a gym and pool, and spa services offering massages, it holds appeal for both business and leisure; proximity to Ironbridge, a UNESCO World Heritage site, is a distinct advantage. While the property is family-friendly and well-placed for attractions, experiences seem to vary, so inquire about room specifics. I think the hotel benefits from its location, but clarity on service expectations would elevate a stay here.”
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Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Classic Twin Room
2 persons
14 m²
2 Single beds
Shower
Heating
room details
Double Room Disability Access
2 persons
14 m²
Shower
Heating
room details
Classic Double Room
2 persons
14 m²
1 King-size bed
Shower
Heating
room details
Privilege King Room
2 persons
14 m²
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Children's menu
- Game room
Spa & Leisure
- Indoor swimming pool
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Mercure Telford Centre Hotel invites guests to indulge in a delightful array of dining experiences. From hearty breakfast buffets to contemporary lunches and dinners, each venue combines comfort with a taste of local and international flavors, ensuring every meal is special.
Hotel location
Forgegate, Town Centre,
Telford,
United Kingdom,
TF3 4NA,
Shropshire
Map view
Forgegate, Town Centre,
Telford,
United Kingdom,
TF3 4NA,
Shropshire
City landmarks
Landmark
Wonderland
1.9
km
Event hall
The International Centre
1.3
km
Park
Telford Town Park
2.3
km
Landmark
Iron Bridge
1.1
km
Landmark
Church of St Peter
780 m
Landmark
Capgemini sign
620 m
Landmark
Odeon
630 m
Landmark
Site of Battle of Cinderloo
700 m
Landmark
The LiquorLab
750 m
Landmark
Telford Central Footbridge
800 m
Landmark
Tenpin Telford
800 m
Landmark
Cineworld Telford
830 m
Landmark
Cineworld
850 m
Casino
Mecca Bingo Ltd
850 m
Landmark
Odeon Cinema
880 m
Landmark
Telford Ice Rink
880 m
Landmark
Telford Tenpin Bowling
880 m
Landmark
Virgin Balloon Flights
910 m
Landmark
Holy Trinity Church
1.4
km
Landmark
Diamond Cars Telford Ltd
1.1
km
Landmark
Megabowl
1.3
km
Landmark
Church of St Leonard
1.6
km
Zoo
Exotic Zoo
2.4
km
Landmark
Open air theater
1.4
km
Church
Salvation Army
1.4
km
Landmark
Wonderland Telford
1.4
km
Landmark
Hangman's Pool
1.5
km
Nearby
Mall
Telford Shopping Centre
520 m
Telford Plaza Fountain
140 m
Reassure History Sign
270 m
Restaurants
Jamaica Blue
600 m
Unit 28
Euston Way Beefeater
650 m
Euston Way
Aroma Cafe Bar
820 m
119 Ashdown Lane Telford Town Centre
Patisserie Valerie
890 m
Telford Shopping Centre
Little Dessert Shop Telford
1.0
km
Central Square Unit 11 - 12 Hazeldine House
TGI Fridays
1.0
km
Southwater Square Southwater Way
Novello Lounge
1.1
km
Unit 4B Southwater Square Southwater Way Southwater Way
Explore Telford
Local Highlights Around Mercure Telford Centre Hotel
Iron Bridge
15-minute walk
The iconic Iron Bridge, an emblem of the Industrial Revolution, offers scenic views and historical insights. Perfect for a leisurely visit.
Telford Town Park
25-minute walk
A vast park featuring walking trails, gardens, and playgrounds. Great for family outings and relaxation amidst nature.
The International Centre
16-minute walk
A premier event venue hosting exhibitions and conferences throughout the year. Check for public events worth attending.
Wonderland
25-minute walk
A family-friendly attraction featuring play areas and interactive exhibits, perfect for kids to enjoy a magical day.
Aroma Cafe Bar
10-minute walk
A stylish café offering a variety of international dishes. Known for its coffee and vibrant ambiance; vegetarian options available.
Euston Way Beefeater
8-minute walk
This family-friendly restaurant specializes in grilled meats and classic pub fare, perfect for casual dining with a warm atmosphere.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at GBP 10 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP16 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
7
Number of rooms:
153
Former name
Park Inn By Radisson Telford
Reviews and Ratings
Feedback about Mercure Telford Centre Hotel from previous guests about their experience.
Show moreShow less
Pros
Clean rooms
Helpful staff
Decent price
Cons
Noisy traffic
Small pool
Poor maintenance
Guest reviewsbased on 2353 reviews
James from United Kingdom
Couple
Classic Double Room
3 nights in November 2025
|
Reviewed:January 24, 2026
9/10
Romantic Getaway, A brief escape
kind receptionample parkingfriendly staffperfect burger
the reception staff welcomed me with kindness. my room was always very clean. I enjoyed having access to ample on-site parking. The bar staff were always friendly and served a perfect burger.
the shower had slight temperature fluctuations, sometimes feeling a bit too cold.
Dining
9/10
the restaurant provides a good dining atmosphere. Staff members such as Jane create a cute environment. I was very pleased with the promptness and attention to detail that the dining team displayed.
0 Helpful
|
Grace from United Kingdom
Business traveller
Classic Double Room
3 nights in October 2025
|
Reviewed:December 26, 2025
8.5/10
Comfortable Stay Close to Everything
comfortable bedconvenient locationdecent car parkfriendly staff
The room was clean and the bed was very comfortable. The hotel's location is convenient, close to shops and major roads. I appreciated the decent-sized car park. Friendly staff.
I now have to pay for parking , which was unexpected.
Dining
9/10
The restaurant provides tasty meals , and service is prompt. Yuen was especially attentive and ensured dietary needs were met. I had a very good experience here.
Facilities
8/10
The hotel includes spacious public areas. Leisure facilities are well kept. I had everything I needed.
0 Helpful
|
georgia from united kingdom
Family with children
classic double room
3 nights in November 2025
|
Reviewed:December 19, 2025
9.0/10
lovely stay!
helpful stafflate checkoutflexible optionexcellent pool
I really appreciated the helpful staff. Alexandra and izzy were amazing. the late checkout option provided great flexibility. the option to extend the checkout time further for a small fee was convenient. i spotted a gym and swimming pool that seemed excellent.
the pillows were a bit too soft for my liking!
Rooms
9/10
the room was clean with comfortable beds. the location was convenient. excellent facilities were provided in the room.
Facilities
10/10
the gym is very good and has improved. it offers lots of great services and is very good value for all the facilities. it is always quiet when i go.
Location
8/10
the location was perfect! though the parking was expensive. finding the hotel was easy and it was close to everything we needed. i had no problem.
0 Helpful
|
David from United Kingdom
Business traveller
classic twin room
3 nights in November 2025
|
Reviewed:December 12, 2025
9/10
super servicetasty food
shan and chris in the restaurant provided super service, they were very friendly. the food was tasty and served promptly, i definitely recommend it for business trips.
the shower thermostat was quite stiff, i found it a little difficult to adjust the temperature.
0 Helpful
luna from spain
Business traveller
classic twin room
3 nights in October 2025
|
Reviewed:December 12, 2025
9.0/10
a good experience
lovely servicequick roomtasty breakfastdirty carpet
steph at reception was so lovely and accommodating! she knew i had traveled far. my room was ready quickly. breakfast was tasty and had good options.
i noticed the room needed a deeper clean, especially the carpet
Location
9/10
the hotel's location proved perfect for my stay! it offered convenient access to nearby facilities. guests can easily reach various attractions and amenities. the hotel's accessibility is a significant advantage.
Service
10/10
yuen and steve provided great dinner service! their attentiveness enhanced the meal. sanju at the bar was friendly! his excellent customer service.
Facilities
9/10
i found the hotel equipped with good facilities! the bar area was clean and tidy! guests can appreciate the attention to detail! this ensures a comfortable and cute atmosphere.
Rooms
8/10
the classic twin room offers ample space! i found it very comfortable! the shower was excellent. the bed was comfortable, awesome for restful sleep .
0 Helpful
|
Theodore from United States
Classic Double Room
3 nights in November 2025
|
Reviewed:December 09, 2025
9.0/10
Really good Staff and Pleasant Stay
cute staffclean hotelgenerous areascomfortable bed
i have stayed there and enjoyed it. the staff members were cute, and the hotel was nice and neat. the generous outdoor grassy areas were a bonus for my dog. the bed in my room was very comfortable for a restful sleep.
the pool required a reservation, so i couldn't access it freely which was a minor inconvenience.
Service
9/10
The restaurant staff were great and friendly. Yuen and mollie were specifically very efficient. meals were served fast. They were also hot and well presented. the atmosphere in the restaurant was pleasant with piped music.
Rooms
8/10
the room had everything i needed for my stay and was nicely decorated. the bedding included sheets that fitted the beds well. tea and coffee were available in the room, but i had to ask for extra milk.
Facilities
9/10
the gym and leisure facilities had improved since my previous visit. it offers spa treatments, great massages, and various services. there is a bar and restaurant with discounted prices for members, so i could save money.
Location
10/10
the hotel is situated conveniently, with the fitness center within walking distance. it is well-placed, so i could easily get to different places in the city. there is ample parking available near the premises.
0 Helpful
|
FAQs
About Mercure Telford Centre Hotel
How far is Mercure Telford Centre Hotel from Ironbridge Gorge?
The hotel is located approximately 5 km from Ironbridge Gorge.
Does Mercure Telford Centre Hotel offer on-site parking?
Private parking is available on-site for a fee of 10 GBP per day.
What dining options are available at Mercure Telford Centre Hotel?
The hotel features an on-site restaurant serving local English dishes and a lounge bar offering casual dining.
What recreational facilities are provided at Mercure Telford Centre Hotel?
Guests have complimentary access to the Innaction Leisure Club, which includes a gym, indoor swimming pool, sauna, and steam room.
What amenities can guests expect in the rooms at Mercure Telford Centre Hotel?
Rooms feature free Wi-Fi, flat-screen satellite TVs, air conditioning, and tea/coffee making facilities.
How far is Mercure Telford Centre Hotel from Birmingham?
The hotel is located 75 km from Birmingham.
What are the nearby attractions to Mercure Telford Centre Hotel?
Nearby attractions include The International Centre (2 km), Blists Hill Victorian Museum (6 km), and Telford Town Park (2 km).
Is breakfast included at Mercure Telford Centre Hotel?
Breakfast is available for an additional charge of 16 GBP.
What business facilities are offered at Mercure Telford Centre Hotel?
The hotel provides meeting rooms and a business center with complimentary Wi-Fi.
Does Mercure Telford Centre Hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool.
What languages are spoken by the staff at Mercure Telford Centre Hotel?
The staff primarily speaks English.
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